The Service is not directed or intended for children under the age of majority. Unless otherwise disclosed, by using the Service, you represent that you have reached the legal age of majority in your jurisdiction of residence. Unless otherwise disclosed during collection and with parent or guardian consent, Jevitty does not knowingly collect Personal Information from children under the age of majority.
Questions and Suggestions
Types of Information Collected
Jevitty collects Personal Information when you register for the Service or when you use the Service. Depending on how you use the Service, we collect different kinds of information about you. This information may include:
Personal Health Information (PHI)
Any information that identifies you as a patient of a health care provider or any other information regarding your health may be PHI. We will only use or disclose PHI as permitted or required under Canadian law and the Personal Information Protection and Electronic Documents Act (S.C. 2000, c.5).
PHI is collected in the Application via your mobile device, using Apple’s Health Kit functionality, and other means. This PHI is securely stored and processed for display in the Jevitty Application and used to provide you with feedback on your health, provide recommendations, information and product information aimed at informing your decisions about a healthier lifestyle.
Personally Identifiable Information (PII)
PII is any information that can individually identify you, and includes your name, and contact information, such as e-mail address, telephone number, or postal address. This may be provided by you to us, at the time of sign up and user account creation.
Non-Personally Identifiable Information
Non-personally identifiable information includes information that does not personally identify you, but it may be linkable to you. If non-personally identifiable information is directly linked to PII, it will be considered PII while it is so linked to PII. Aggregated and de-identified information is not considered PII, because it is not possible to identify you from such aggregated and de-identified information.
The Service may collect the following kinds of Personal Data from you, by itself or through third parties: geographic position, general activity data, movement activity, mobile device and mobile application usage data, first name, last name, email address, body measurements & indexes, sleeping activity, phone number and picture.
Failure to provide the requested Personal Data may limit Jevitty’s ability to provide its Service to you. In cases where the Service specifically states that some Data is not mandatory, you are free to withhold this Data, but accept any resulting loss in the quality and/or availability of the Service or certain functionalities of the Service.
Collection and Combination of Information from Other Sources
We also may collect Personal Information about you that we may receive from other sources or from our offline interactions with you to, which among other things, enable us to verify or update the information contained in our records and to better customize the Service for you. We may combine Personal Information gathered from multiple parts of the Service, or Jevitty’s other systems and services, into a single record.
Jevitty may collect the following Personal Information from you:
Personally Identifiable Information: We may collect PII you provide, such as your name, phone number, address, city, and email address, if you visit or use our website or Application, or register or apply for one of our products or services. Such PII may also be provided in connection with creating and maintaining an account with us;
Personal Health Information: self-reported health information, name and contact information of physician or care provider, information about conditions and symptoms you may be experiencing or medications you may be taking, and diagnostic health information such as heart rate and blood pressure; and
Personal Data: geographic location, movement, change in altitude, data about surroundings and geographic position data, customer support data, usage data, your device’s unique identifier, and files that record your interactions with the Service (System logs) or other Personal Data (such as IP address).
The above list is representative of the type of PI that the Service may collect at the time you sign up for the service, and is not exhaustive. The design of the Service may change without notice and additional PI may be collected in order to provide the service.
Jevitty may use Personal Information in the following ways in order to provide the Service:
Registration – When you register for the Service, we collect your Personal Information as part of the registration process and may use such Personal Information to manage and customize your account and communicate with you.
Personalization – We collect information such as your picture in order to personalize the Service and your account with the Service.
Notifications – Registered users of the Jevitty platform may receive push notifications according to their user settings.
Self-Reported Health Information – We collect the information that you enter while using the Service, such as information regarding your health and related behaviours, to provide the Service, and analyze and process the health information that you provide.
Customer support – We may use your contact information to send you information about our Service, your account, or information relating to your health, to respond to technical support inquiries, or to help prevent spam, fraud or abuse. When you enter Personal Information into an inquiry or contact form in any portion of the Service, Jevitty uses the information provided to reply to the applicable inquiries, requests for information or other requests.
Contact and sending messages – We may collect your email address, phone number and other contact information to communicate with you, to manage contacts and communications, and to send you messages relating to your account and the Service. Your Personal Information allows us to contact you by various methods, including mail, email, SMS message, Application push notification, and telephone at the contact points you have provided to us.
System maintenance – For operation and maintenance purposes for the Service, we will record your interactions with the Service to ensure suitability and security of the Service.
Analytics – Jevitty may collect and use your device’s unique identifier for analytics purposes, to store your user preferences or to monitor and analyze user behaviour. Advertising and marketing. We may use your Personal Information to provide you with offers, advertising and marketing. Elements of your Personal Information may be used to determine your suitability, or to directly communicate with you, for targeted advertising, marketing, promotions, rewards programs, research or contests.
Research – Information collected by Jevitty in conjunction with your use of the Service will not be used for research purposes by third parties, without your explicit consent. In such an event, the use of your information will be subject to additional terms of informed consent and/or other authorizations from you, which we will separately obtain from you. Any research undertaken by a third party will be subject to applicable organizational governance and/or ethics review.
Information Sharing and Disclosure
We limit use, disclosure and retention of Personal Information to the purposes we identify, and as required by applicable laws. We do not sell or rent customer lists or Personal Information to others. We may share your Personal Information with regulators, courts or other institutions as required by law.
We have third-party agents and service providers that perform functions on our behalf, including, but not limited to hosting services, content syndication, content management, technical integration, marketing, analytics, customer service, and fraud protection. These entities may have access to aggregated or non-aggregated Personal Information if needed to perform their functions. If such access is required, we will limit disclosure of Personal Information to only that Personal Information that those third parties require, and the third parties will be contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, or distributing this data in any way other than to provide the requested services to the Service or as required by law.
We may disclose de-identified versions of your Personal Information and other data (“De-Identified Information”) in aggregate forms with partners, investors and contractors for any purposes related to our business practices. Permitted uses of your De-Identified Information may include but are not limited to, product development, marketing and disclosures required by law, for example, to securities regulatory bodies and their reporting requirements under applicable laws. We may, at any time, sell, transfer, or assign any or all of our rights to our Canadian business, including our interests, rights or obligations regarding your accounts with us. If we do so, we may share your Personal Information with prospective purchasers, transferees or assignees. In such transactions, customer information shall be treated as a transferred business asset. In the event that Jevitty (or all, or substantially all, of its assets) is acquired by a third party, Jevitty’s customer information will be considered a transferred business asset.
Updating consent. Subject to legal and contractual restrictions, you can, with reasonable notice to us, withdraw your consent to the collection, use, and disclosure of your Personal Information. To opt out of our email marketing list after you have opted in, you may use the unsubscribe link provided in any email marketing material you receive. To update your privacy preferences outside of email marketing, you may do so by updating your privacy preferences associated with your account, or by emailing email@example.com and with the subject line *Email-Opt Out.
Confidentiality and Security
We have taken a variety of reasonable and necessary steps to ensure that all Personal Information collected will remain secure, and protected against loss, theft and unauthorized access. These steps include physical, electronic, and administrative procedures to safeguard and help prevent unauthorized access or disclosure, maintain data security and correctly use the Personal Information that we collect.
It is important that you help protect the privacy of your own information. We strongly recommend that you take precautions to protect the security of any Personal Information that you transmit by using device security features, encryption and other techniques to prevent unauthorized interception of your Personal Information. When you communicate online or by email, you should be aware that sending information over the internet is inherently insecure, as it can be intercepted or manipulated and retransmitted. You are responsible for the security of your information when using unencrypted, public or otherwise unsecured networks.
Accessing, Correcting and Deleting Your Information
We take steps to ensure that your personal information is as accurate, complete and up to date as is necessary for the purposes for which it is to be used. If you are a registered user of Jevitty, you may review and change some of your Personal Information that you have provided to us, by logging into your account and editing your profile. You can also request access, changes or deletions to your Personal Information by contacting us at firstname.lastname@example.org. Be advised that we may not be able to delete your Personal Information without also deleting your user account.
If you move, change your phone number, or change your email address, you are required to update your Personal Information with us.
You will not be permitted to examine the Personal Information of any other person or entity without appropriate authorization. Our security procedures mean that we may request proof of identity before we disclose Personal Information to you. We may not accommodate a request to change or delete Personal Information if we believe doing so would violate any law or legal requirement.
Jevitty will retain your information for a period of 25 years in accordance with current laws. Data on inactive accounts will not be retained after 25 years of inactivity.
Your Personal Information may be used for legal purposes by Jevitty, in Court or in the stages leading to possible legal action arising from improper use of the Service. By using the Service, you declare to be aware that we may be required to reveal Personal Information upon request of public authorities and under applicable laws or legal authority.
Openness and Challenging Compliance
You can write to Jevitty to request access to the Personal Information we have on file for you. We will provide you with the Personal Information we have, subject to certain considerations specified by law.